Your Service level Agreement 2024/25

To download a pdf version of the full service agreement brochure please click here.

We are proud to introduce our support agreement. As a diocesan team we are keen to provide an efficient and relevant service which adds value to the work undertaken in schools to improve the life chances of the children and young people in our care.

Each year we carefully look at the services provided by the agreement and this year have expanded our provision to include a range of school buildings and land issues. The option to top up the basic offer with additional provision if required offers a flexible approach to fit in with all budgets and requirements. Consideration has also been given to how we can play a part in the Church’s efforts to tackle climate change.

Each school is allocated a named CDA who will be their main contact, but some services may be provided through the wider team, depending on the speciality required at the time.

Our Christian Distinctiveness Service is subsidised by the Board of Education. This enables all our Church of England schools and academies to access quality support at a competitive price. We recognise the need to provide value for money is especially important at a time when budgets are tight. At the same time, schools and academies need to be working with organisations that will provide first class services. The Diocese is well placed to provide such services, given the special relationships with our schools and quality of professionals.

Fees and Services

Pupil Numbers


Up to and including 50 pupils


51 – 110 pupils


111 -215 pupils


216 – 325 pupils


326 – 425 pupils


426 +


Secondary Schools over 650 pupils


All Schools who buy membership of our Service Agreements will be eligible for a half day (3 Hour) remote meeting with their named CDA to provide an in-depth School Development review, focusing on Christian Distinctiveness and the seven SIAMS strands, depending on the desired focus of the school.

In addition to the School Development Review:

Schools with pupil numbers up to 215 pupils receive 1 additional half day visit per annum.

Schools with pupil numbers 216-425 pupils receive 2 additional half day visits per annum.

Schools with pupil numbers 426+ pupils receive 3 additional half day visits per annum.

Pupil numbers are based on the January 2024 Census conducted by the DBE and include Nursery figures. Part time Nursery children count as 0.5.

Academies and Federations

For a bespoke group quote for MATs or Federations  please contact [email protected]

Terms of Agreement

All schools and academies subscribing to this agreement are expected to:

  • Keep the Education Team informed of the current situation in relation to the services required and developments at the school;
  • Give adequate notice when requesting visits, training or meetings;
  • Be available, given adequate notice, for meetings and/or visits;
  • Pay due attention to advice given by the Education Team or our Associates;
  • Give at least 5 working days’ notice to cancel or re-schedule a visit
  • Act in the spirit of genuine partnership working.

In consideration of Lichfield Diocesan Board of Education (LDBE) providing the services in accordance with this agreement, the customer agrees to pay the fees and charges to LDBE. The LDBE will raise invoice(s) for services and the customer will pay such invoices within 28 days of the date of each invoice.

The customer may have the option to pay the invoices via direct debit in managed stages monthly in arrears subject to LDBE written agreement. If payment of the fees and charges are not paid by the due date, LDBE shall be entitled, without limiting any other rights it may have, to charge interest on the outstanding amount.

If either party (‘the defaulting party’) commits a breach of this agreement and has not remedied the breach to the satisfaction of the other party (the ‘complaining party’) within 30 days of the defaulting parties receipt of the complaining parties written notice specifying the breach and requesting it to be remedied; or the breach is not capable of remedy; or the breach is a fundamental breach of the agreement, then the complaining party may, without prejudice to any accrued rights or remedies under the agreement, terminate the agreement by notice in writing, such notice to have immediate effect.

This Agreement may also be terminated by LDBE with immediate effect if:

  • the customer convenes a meeting of its creditors;
  • the customer shall make a voluntary arrangement within Part 1 of the Insolvency Act 1986 or makes a proposal for any other composition scheme of arrangement with (or assignment for the benefit of) its creditors;
  • the customer shall be unable to pay its debts within the meaning of section 123 of the Insolvency Act 1986;
  • a trustee receiver, administrative receiver or similar officer is appointed in respect of all or any material part of the customer’s business or assets; or
  • a meeting is convened for the purpose of considering a resolution, or other steps are taken for the winding up of the customer (otherwise than for the purpose of an amalgamation or reconstruction) or for the making of an administration order or other appointment of an administrator in respect of the customer.

Application Form

Service Agreement Contract Form for Single Schools

Client Details